Technology Kills The life and times of Ben McClure

23Feb/108

Dropbox vs SugarSync

Image representing SugarSync as depicted in Cr...
Image via CrunchBase

Let me start by saying I am a long-time and major fan of Dropbox. Initially I didn't get why it was so great, but then I started using it more and now I can't get by without it. I think of it as my own personal cloud for all my stuff.

But that means you have to change the settings of every single application whose data files you want to keep synced so that it stores them in the folder. What about applications which don't allow you to change their data file location? Creating symbolic links in Windows (easiest in Windows Vista or Windows 7) is one way, but you'll quickly find you need to move the real files into your folder and link them to their original location. This is backwards and doesn't seem like a very great idea.

So a few of my applications are synced with ( logs, Website-Watcher data, MyLife Organized data, etc) and the rest are somewhere else--usually in my Application Data folder. The situation was not ideal.

Enter SugarSync--I found it while reading a comparison article in which was named the clear winner. I wanted to see for myself, however, so yesterday I gave it a try.

Just hours after investigating , I became a Premium member and upgraded to 30 GB and I cannot imagine going back to .

There are several reasons for this:

  • Out of the box, with almost no configuration, it does exactly what does (admittedly, with a few extra dialogs than has). You can move everything from My into the Magic Briefcase folder and you're all set.
  • You can any folders you want from any of your registered computers with SygarSync, and you can choose which other computers should get that data and where it should be stored.
  • You have a Web Archive--basically online storage that is not automatically synced down to your computers, but is available anytime.
  • There is a mobile app for Android (and iPhone, , etc) which gives you online access to your files as well as syncs your mobile camera pictures to your account (which are then made available on all of your computers).

It's stunning what difference the ability to any folders makes. Here are some of the things I'm doing with SygarSync now:

  • all of my PC game profiles and saves. It works like but for literally any game.
  • my library so I have my organized documents available anywhere is installed.
  • Created a new directory called Apps in which I installed the PortableApps.com platform and have been filling it up with portable apps. Now most of the apps I use (and likewise their data files) are synced between my PCs and available from the simple .com menu system.
  • my pictures, videos, and other media files without having to move them somewhere else first and lose Windows' integration with those files.

There is a lot more I haven't discovered yet--but I have uploaded over 16 GB of synced data in the past 24 hours and I am simply amazed at how well it is all working.

From what I understand, they have a fairly agile development cycle and are making frequent fixes and additions, and generally get new features up faster than .

I have no less love for , but that love is overshadowed by my new infatuation with . To the cloud!

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  • Dropbox is planning to add a "Watch any folder" feature. They have a lot of feature requests, so it'll probably be a while (how long has "Selective Sync" been in the works?) but it will happen.

    I hope you'll revisit the comparison once Dropbox has had the chance to develop some new chops.

    By the way, I love this site's theme.
  • When they add that feature, I will definitely revisit my comparison--I really do like Dropbox, and what remains to be seen is if it keeps the same reliability and works just as well as it did before when it does allow you to watch any folder.

    If they implement it well, Dropbox may become my service of choice.
  • Glad to hear it. I'll try to remember to check back when they release the
    features.

    They're probably following the principle of not releasing anything
    half-baked, like Apple does.
  • That is my understanding of their development methodology as well.

    I believe that may be part of the issue with SugarSync as I have found out--I praised their fast-moving development cycle, but that can also introduce bugs and unexpected behavior and interactions that were not planned for. If they are not found and fixed immediately they can be very hard to track down later on (especially if the code happens to be poorly documented).

    Even though it's less exciting, Dropbox seems to be a service that people can rely on, and that scores it huge points.
  • jade
    surprise, surprise, sugarsync is now down for 'maintenance' for... 3 hours. you'll be getting this, corrupt data, and a lot more with sugarsync. they're a disgrace of a company.
  • That's a bit harsh, jade. I have no problem with maintenance when it is needed. While it took longer than 3 hours, I didn't have any issues with it and the client gracefully reconnected after the site came back up and finished uploading my data. And even better, it introduced the ability to email files into your account that will sync to your PCs.

    I did not experience any corrupt data to my knowledge so far. Would you care to expand on the issues you have had with it?

    I've been hammering the service for the past couple of days, and the only issue I had was on my Droid. My phone restarted while SygarSync was uploading my mobile photos, so when I re-logged in and chose to upload the non-synced photos, it left a lot of "waiting for mobile upload" files on SugarSync from the failed sync before and uploaded duplicates as if it were a different device. No biggie, however--I just deleted the extra "waiting" files and all is well.

    I'm still loving SugarSync and thus far have no reasons not to.
  • laurayecies
    Ben - thanks for the great note, particularly like learning about your interesting use cases - yes we do agile development - new features getting pushed tonight - hope you like them :-)
    Laura Yecies
    CEO SugarSync
  • I love the new email feature, though I haven't had a chance to try it yet or look into what else you have introduced. Going to read about your new changes now :)

    Thanks for this awesome product!
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